Returns and Refund Policy
At Bakers Spices & Ingredients, we strive to ensure your complete satisfaction with every purchase. In the event that you encounter an issue with our products, we have established the following Returns and Refund Policy:
a. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receipt. We will arrange for a return or replacement, provided the issue is reported within the stipulated timeframe.
b. Incorrect Items: In the rare instance of receiving an incorrect item, kindly notify us within 7 days of delivery. We will promptly replace it with the correct product.
a. Refund Eligibility: Refunds are issued for eligible returns within 15 days of the product's delivery date.
b. Refund Process: Once we receive the returned item, our team will inspect it. If deemed eligible for a refund, the amount will be credited to your original method of payment within 7-10 business days.
3. Conditions for Returns and Refunds
a. Original Condition: Products must be returned in their original packaging and in an unused, unopened, and resalable condition to qualify for a refund.
b. Proof of Purchase: A proof of purchase is required for all returns and refunds. Please retain your order confirmation or receipt.
4. Contact Us
For any queries or to initiate a return/refund process, please reach out to our Customer Service team via Email/Whatsapp.
Please note that this Returns and Refund Policy is applicable only to purchases made directly through our official channels. For products purchased through third-party retailers, kindly refer to their respective return and refund policies.